Aged Care Services

Support at Home program

Support at Home is a new Australian Government program that helps older Australians stay independent and continue living the life they love at home.

The program brings together a range of practical and personal supports such as help with daily tasks, home maintenance, health and wellbeing services, and social connection activities to make everyday living easier and more enjoyable.

Whether you need a little extra help or more regular assistance, Support at Home gives you the flexibility to choose services that suit your lifestyle, preferences and goals.

About the new service

This service provides access to personalised care and support, and aims to make the system simpler, fairer and more consistent for everyone.

The program puts the rights of older Australians at the centre of care, as outlined in the new Statement of Rights.

It replaces the Home Care Packages and Short-Term Restorative Care programs and has been designed to align with the Aged Care Act 2024 and the Strengthened Quality Standards.

The Commonwealth Home Support Program will also transition to Support at Home, but not before 1 July 2027.

Key Features

The Australian Government has designed Support at Home to be a simpler, fairer, and more flexible aged care system for older people living at home.

  • Eight funding categories with up to $78,000 per year for each participant.
  • A new, fair fee structure, with a maximum of 10% charged for care management.
  • Quarterly budgets to help manage funding and support planning.
  • A clearly easy-to-understand list of services, organised into 3 categories
  • Flexible funding options available for short-term supports
  • The ability to carry over unused funds of up to $1,000 or 10% (whichever is higher) into the next quarter.

This new approach gives older Australians more choice and control over the support they receive at home.

Support at Home program overview for older people

Watch this short video from the Department of Health, Disability and Ageing for a quick overview of the new Support at Home program.

Find out more

Short-term Pathways

In addition to ongoing home care services, you may also be eligible to receive short-term support or equipment to meet your needs.

Other resources for Support at Home program

About the Aged Care Act 2024 – includes plain-language and translated fact sheets available in 21 community languages, such as Arabic, Greek, Hindi, Italian, Nepali and Spanish.

Frequently Asked Questions Support at Home – FAQs for older people August 2025

Support at Home Fact sheet

List of Support at Home services

Support at Home Booklet for older people, families and carers

Helpful video to learn more about funding and price structure

Your Aged Care Rights video

Statement of Rights (A4 Explainer)

Booklet for Older Aboriginal and Torres Strait Islander People

Get more information

For more information about the Support at Home program we recommend exploring the resources provided by the Department of Health, Disability and Ageing:

For more help, you can also contact on 1800 200 422 or My Aged Care.